Refund policy

Do you need help placing your order? Please call us at 1-800-717-2172 or email us and we will contact you within one business day.

How do I return an item?

We want you to be 100% satisfied with your purchase! You may return any new, unopened DVDs and any other products that are in new, undamaged condition  within 30 days and we will refund the purchase price. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) If you need to return an item, please call 1-800-717-2172 or email us and we will respond quickly with instructions for how to return the items.

Phone: (800) 717-2172

Mail: Herald Entertainment, Inc.
3001 S. Hardin Blvd.
Ste 110-333
McKinney, TX 75070

9 AM – 5 PM CST, Monday – Friday